In store purchase - Product related arrangements:
1. No return or exchange, other than defective merchandise.
2. For any enquiries, please seek assistance at the same store where the purchase was made
3. Product issues should be raised within 5 days upon purchase. INUF is not liable for any claim after the said period.
4. Please note, if the product is unsealed and has been used up to 10% or more, that would be regarded as you have accepted the condition of the product, and INUF will no longer be liable for any exchange.
店內購物 - 退貨或換貨安排
1. 除有問題之商品外，本公司不提供退貨或換貨服務。
2. 如對已購買產品有任何查詢，請聯絡購買之店鋪，讓店員為你提供協助。
3. 如認為產品有問題，請於購買後5天內聯絡該店鋪。本公司於此期限後的任何索賠概不負責。
4. 請注意，如產品已開封並使用了10%或以上，則視為你接受該產品的狀況，而本公司不會再承擔任何換貨的責任。
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Online Orders - Product related arrangements:
1. No return or exchange, other than defective merchandise.
2. Should you receive an incorrect or faulty item, please WhatsApp our Online Team at +852 56335756 with your order number and a picture of the specific item within 5 days of receiving your order.
For Hong Kong orders – you might need to bring the according product to our TST Flagship for exchange inspection by our team.
For international orders – please WhatsApp us pictures of the according product for our record. Once it is acknowledged, a refund or an exchange of merchandise will be arranged. Please note that additional overseas courier fee or other related charges may occur.
We apologize for any inconvenience caused.
3. Please note, if the product is unsealed and has been used up to 10% or more, that would be regarded as you have accepted the condition of the product, and INUF will no longer be liable for any exchange.
網上購物 - 退貨或換貨安排
1. 除有問題之商品外，本公司不提供退貨或換貨服務。
2. 如果產品出現問題，請於收到貨品5天內，將閣下的訂單號碼，連同問題產品的圖片，WhatsApp至 +852 56335756，同事會於辦公時間內盡快處理。
香港訂單 – 客人或需把有問題產品帶到尖沙咀本店，以讓Team INUF進行換貨檢查。
海外訂單 – 請把問題產品之圖片WhatsApp同事以作檢驗。一經確認，我們會向閣下退貨或安排換貨。如果閣下希望本公司重新寄出產品，客人有機會需承擔郵費或其他有關費用。
抱歉為你帶來不便。
3. 請注意，如產品已開封並使用，則代表閣下已接受產品品質而本公司不需作任何退換。
＊＊INUF將保留最終決定權＊＊ 條款及細則以英文版本爲最終訂案及標準＊＊
By placing an online order with us, You (User) acknowledge and agree with our Shipping, Delivery, In-Store Pick Up, General Terms & Conditions, and Exchange Policy.
INUF
